We're located at 224 Richmond Street West (Building A) and 220 Richmond Street West (Building B).
We're just a two-minute walk from Osgoode Station, but if you prefer to drive, there's plenty of paid
street parking and paid parking lots on Richmond Street.

You can check the location of your class on our mobile app or by clicking on “My Account” in the top right-hand corner of the schedule located HERE. If you get lost, please come see us at the front desk at 224 Richmond Street West (Building A) and we’d be happy to help!

Our studio hours vary each day depending on the class schedule. We open our doors half an hour before the first class of the day and close half an hour after the last class of the day.

You can review our daily class schedule HERE.

Yes, we have change rooms/washrooms in both Building A and Building B.
We also have showers in Building B.

Too much.
You might even feel guilty about how much fun you're having!

Don't worry, we've got a level for everyone!
Here's the breakdown:

Beginner - "I've never danced before!" + "I'm a little rusty."
Beginner/Intermediate - "I'm looking for a little bit more of a challenge".
Intermediate - "I've been trained in dance before".
Intermediate/Advanced - "I'm ready to dance with the best".
Advanced - "I slay".

For most classes, there is no age restriction, but if you're under the age of 18, it is recommended that you've had previous dance experience.

Heels classes are for ages 16+.

We like to keep things fresh! Our instructors will teach a new combination every week, but occasionally they'll choose to repeat a combination upon students request. Don't worry, if you haven't learned the combination before, it'll be taught the same way.

We want you to feel comfortable and confident, so wear something that allows you to move freely. For footwear, classical styles such as Contemporary are often done barefoot or in socks. For street styles such as Hip Hop, Jazz Funk, Dancehall & Popping, we suggest runners or sneakers. If you're taking a heels class and you're uncomfortable wearing heels, feel free to wear any other footwear that you feel comfortable in.

Just bring a water bottle, a sweat towel, deodorant, and a change of clothes or shoes… and a smile!

We've got so many amazing classes, it can be tough to decide! Check out our Instagram account HERE and find the style/music that speaks to you. Our class titles are not necessarily a specific style of dance, but they try to portray the essence of what will be taught, a specific artist's music, and/or the vibe. You can learn more about each style by checking out the descriptions on the booking page or on the app.

We know you're busy slaying your day, but we recommend you arrive 5 minutes before class to check in so you can get right to work! You will not be able to enter a class after 10 minutes has passed, however, we’ll gladly get you set up for the next available class!

We try to keep things consistent, but sometimes we have to switch it up to keep things fresh and exciting! Don't worry though, any changes will be posted on our website and social media pages. Make sure to double-check with our front desk angels for any last-minute updates!

We know you're a boss babe and want to show off your new moves, but make sure to ask your teacher if filming is allowed. If our videographer is on the scene, you may just see yourself on our Instagram or TikTok, so bring your A-game!

We totally get it!
Just let your teacher know before class starts, and they'll make sure you stay out of any footage.

Our class capacity varies based on the size of the studio, but we prioritize the safety and comfort of
our students, so we always make sure there is enough space for everyone to dance comfortably.

We want to make sure you're checked in and ready to slay, so don't forget to stop by the front desk to get set up for class. Even if you've already registered online, we still need you to check in with us before you hit the dance floor!

We're here to support you every step of the way!

Let your teacher know about any injuries or physical limitations before class, and they'll make sure you're set up with modifications to keep you safe. However, if you have an injury that you know about, you should use your own discretion, as we are not responsible for any further injury.

It's never been easier to secure your spot in class!
You have two options:

1. Choose a membership, class package or single class rate on our pricing page or on our app.
2. Choose your classes from our schedule or on our app.

To make things simple and easy, we're only accepting credit card payments online and in-studio at this time.

Our classes fill up fast, but don't worry! If a class is full, you can add yourself to the waitlist. If a spot opens up, we'll send you an email to let you know you're in. If you don't hear from us, make sure to come in anyway in case someone doesn't show up! You might just score a spot if someone doesn’t show up 5 minutes after class has started!

You can cancel your reserved class on The Underground Dance Centre app or on our website HERE. Scroll down to the schedule and click on My Account (next to “Find A Class”) on the schedule. We require 2 hours notice to cancel a reserved class. If you don’t cancel before 2 hours, and/or don’t show up, you will not receive your class back on your account and unlimited members will be charged a $5 no-show/late cancellation fee.

We want you to have plenty of time to plan your dance party! You can book your class up to 7 days in advance. That means if you want to book a Monday class, the earliest you can book is the Monday before!

We need payment in advance to reserve your spot in class.
But we promise it's worth it!

We know you're a smart and savvy shopper, so we want you to be aware that all purchases are final sale.

We don't want you to miss out on any dance party action! You can extend your 10-class package for just $5 a month. Just email us at hello@theundergrounddance.com to make it happen!

*Please note that this applies to class packages only and not memberships.

Looking for the perfect gift for your dance-loving friends? You can find our gift cards at the bottom of any page on our website. They don’t expire until it is applied to a purchase and can be used for any purchase!

Just shoot us an email at hello@theundergrounddance.com with your gift card number, the type of membership you’d like, and your start date. Don't forget to create an account with us first!

You can create an account at this link:
https://account.mindbodyonline.com/login

Yes, we offer studio rentals for rehearsals, events, and more! Our studios are equipped with mirrors, sound systems, and dance floors. You can find more information on our studio rentals page HERE.

Yes, we offer private lessons with our experienced instructors. Private lessons are a great way to work on specific skills and get personalized feedback on your technique. You can fill out the form on our private lessons page HERE and our Customer Experience Manager will reach out with more information.

Life happens! If you need to cancel a rental or private class, just shoot us an email at hello@theundergrounddance.com with at least 24 hours' notice, and we'll make sure to reschedule.

We want you to dance like nobody's watching! That's why we're offering you a trial week on our 1x/week membership. You'll get 4 classes to try out. If it's not for you, just cancel before the first billing date with the form on our website HERE. Otherwise, you'll be automatically renewed at our regular price of $28+HST per week.

We know you're busy, so our memberships renew automatically each week! You can choose from 1x/week, 2x/week, 3x/week, or unlimited classes per week. You can cancel anytime before your next billing date, but just know that you'll lose any accrued classes if you do.

We're so excited to have you join our dance party!
All you need is a valid credit card, and you're ready to go!

We want you to have access to all the dance parties!
You can use your membership for any regular drop-in class or pop-up class.

We want you to make the most out of your membership!

For our weekly membership options, unused classes roll over for up to one year, as long as you're still on a membership. For monthly memberships, unused classes do not roll over.

We want you to have the membership that works best for you!

You can upgrade or downgrade your membership at any time, just make sure to cancel your current membership first.

We know life can get hectic! That's why we have two options for putting your membership on hold; Hold and Hold Plus.

If you choose our Hold option, you won't be charged during the hold period, but you won't be able to use your classes during that time. Once the hold period is over, your classes will be available again.

If you opt for our Hold Plus option, you can hold your membership and prevent the charges while still using your accumulated classes. It's just $5+HST per month as a one-time payment upfront.

If you need to hold your membership, just use the Membership Management tab on our website.

We'll be so sad to see you go!

If you need to cancel your membership, just use the Membership Management tab on our website or click HERE. You can cancel any time before your next billing date, and you won't be charged.